Tuesday, August 24th, 2010 - 9:36 am

Case Study Feature -Retail Store Recharge

Well if you haven’t heard about our latest innovative feature- be sure to keep reading. At IPsmarx we are always listening to our customers and trying to create and implement features that will allow their business to continue to grow and provide a niche in the market that will bring continued success. We believe that this new feature will do just that.

AA Telecom, one of our customers servicing the NY area found that there was a need to service the travelers that are in NY on holiday. Together we developed a Retail Store Recharge feature that allows customers to pay cash, sign up a phone to make calls from and use their services without registering for an account since they only need this service for a limited amount of time. To use this feature a customer can go into a Payment Based Reseller location, provide the number that they will be making calls from (landline or mobile) and the agent will check for the number in the database, if it isn’t there, it will be added. The customer then makes a payment to activate the account and they are ready to start making calls, no pin number or credit card required. The agent can also recharge the account through the IVR (Interactive Voice Response) if they don’t have access to a computer or internet at their location.

We believe this feature will open a door full of opportunities for customers that don’t have a credit card, don’t want to use one or just need limited use. This feature also offers convenience that hasn’t been available to the customer before. It will also allow the service provider to expand their reach to resellers outside the norm, again helping their business grow. So, watch the video, read the case study and calls us right away to add this feature to your platform, it will be well worth it!

http://ipsmarx.com/videos/convenience.html

http://www.ipsmarx.com/english/company/Cases/CS2-1.pdf

For more about IPsmarx solutions and valuable tools for your business visit our site at: http://ipsmarx.com/ or contact us at: sales@ipsmarx.com

Posted By:  Misti

Misti LoRusso
Pre-Sales Training Specialist
Reston, VA

Mrs. LoRusso trains and educates prospective as well as existing clients on various IPsmarx Solutions such as the IPsmarx Softswitch and Calling Card Platform. She manages various webinar series’ and demonstrations for IPsmarx clients worldwide. She derives great satisfaction in contributing to the growth of IPsmarx’ clients’ businesses as well as being a VoIP spokesperson for IPsmarx Technology. She enjoys communicating news and views not only about IPsmarx Technology but also the VoIP industry in general.

Time: 9:36 am



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