Get to Know the IPsmarx Multi-Tenant IP-PBX

Get to know the Multi-Tenant IP-PBX and it’s features:

- Self Service Extension Management
- Extension Group Management
- Voicemail
- Voicemail to Email & Unified Messaging
- Auto Attendant
- DID Assignment
- Find Me Follow Me
- Music on hold
- Auto Attendant Bypass
- Call Parking
- Call Forwarding
- Call Waiting
- Call Transfer
- 3 Way Calling
- Call Pickup
- Extension Range Flexibility
- Flexible Auto Attendant Routing
- Direct Phone Number Assignment
- Remote Phone Support
- Auto Provisioning
- Fax T.38 Support
- Extension Monitoring
- Caller ID Routing
- Line Sharing (Key System)
- Distributed Architecture with TLS Security
- SIP Proxy with Topology Hiding
- Reporting Features Security Logs
- Flexible CDR Reporting
- Flexible ASR Report
- Flexible ACD Report
- Port Limitation Support
- Prefix Based Routing
- Priority Based Routing
- Unlimited End-Point Carrier Support
- System Management Features (Data Encryption for Critical Data Storage)
- Call Monitor
- Online Back Up Tool
- Application Manager
- Unified Customer Management
- Enhanced Customer Management
- Multiple Levels of Access

Advanced Features
- Receptionist Console
- Paging/ Intercom
- Call Screening
- Call Recording
- IP Video Support inside the same network
- Outlook Integration

To read more about what our IP-PBX has to offer click here or visit: http://ipsmarx.com/english/solutions/pbx.html

Increase Your Profit Margin by 100% with our New Hotline Solution!

Working with hundreds of VoIP entrepreneurs around the world we’ve found that the most successful calling providers are INNOVATIVE. Below are some compelling reasons innovation should be part of your business strategy.

Successful VoIP providers have innovative ideas, or… innovative ways to use old ideas that make their customers’ lives easier. This innovation enables their businesses to be more successful, plus they’re able to —

• Carve out and dominate a niche in their market (imagine dealing with little to no competition),
• Generate more calling minutes and revenue from an untapped market (wouldn’t it be nice to pocket more money with less stress?),
• Enjoy a higher premium per minute rate (isn’t it better to charge more for value than fighting to offer the lowest price?)

Our new Hotline Solution was designed to help VoIP providers find a new way to differentiate themselves from the competition and increase their profit margins.

What is a VoIP hotline service?

A hotline service allows end users to obtain specialized information by speaking directly with a professional. End users are able to get instant answers and receive expert advice at a low cost and service providers have higher profit margins by taking advantage of VoIP calling rates.  End users can pay by credit card over the phone or can buy prepaid cards.

The IPsmarx SIP-Based Hotline Solution is available in three modules: Prepaid Hotline Module, PINless Hotline Module with E-Store, and Bill to Credit Card or Postpaid Module.

Hotline Services that you could offer:

• Expert Advice (legal, tax preparation, insurance, financial)
• Dating Services
• Psychic or Tarot Card Reading Services
• Medical/Health Hotlines
• Psychiatric Services
• Crisis Hotlines
• Translation Services
• Business Hotlines (reporting fraud and unethical behavior)
• Technical Support Hotlines
• Embassy & Government Hotlines

With the IPsmarx SIP-Based Hotline Solution, you can offer a unique service to your customer base simply by promoting it through your existing website or resellers. The IPsmarx Hotline Solution offers a low risk growth opportunity for your telecom business to reach a new market and be more competitive.

How can the IPsmarx Hotline Business Model increase your revenues?

• Your customers will be willing to pay a higher price to obtain instantaneous, specialized information.
• You can charge end users per minute or per call, while keeping your costs low with VoIP calling rates.
• Since you can charge customers a higher price and keep your operating costs low, you will experience higher profit margins.
• Because you have the advantage of low VoIP rates, you can differentiate yourself in the market by passing the savings along to end users and offering more competitive rates.

To learn more about how to grow your business and increase profits with the IPsmarx Hotline Solution, contact us at sales@ipsmarx.com.

We look forward to hearing from you and helping your business grow!

IPsmarx API – a Great Tool for Customized Solutions!

With API Integration the possibilities are endless – How will you use the IPsmarx API (Application Programming Interface) to improve your operation and expand your business?

IPsmarx API allows other software to interact with our Softswitch to retrieve data and integrate with other applications like CRM, Accounting and Point of Sale Solutions.

IPsmarx API have has unlimited uses and each client can choose how to best take advantage and customize it to their needs. The API permits our clients to connect their websites and other applications to our platform so that clients can import and export data and use it to build customized reports to track customers’ habits and tailor marketing efforts more efficiently.

Many of our clients have used API’s for integration with CRM and Accounting Applications and developing customized ways to register clients and process their data from other software applications. API integration has helped our customers save thousands of dollars and reduce operational costs. We can help you customize our API to your company needs!

Here are some examples of how our existing clients have used the IPsmarx API to increase revenue.

• With Point of Sale (POS) integration, Calling Card and PINless Solution Providers can sell cards or ANI PINless Services at supermarkets or convenient stores and charge clients using their point of sale terminal. Customers will pick up the card of their choice and simply add funds at the counter, as they pay for any other items. This useful solution makes transactions much faster and easier. It also reduces the risk of cards being stolen since cards won’t be valid until activated at the point of purchase. This is the strategy that larger successful retailers use to manage their calling card sales.
• CRM & Accounting Software Integration allows IPsmarx clients to streamline their operation, thus reducing costs.
• Custom Websites can also be integrated with the IPsmarx solutions using the API allowing for special end user interfaces tailored to unique service offerings.

We want to hear from you! How will you use the IPsmarx API to improve your business? Email your ideas to API@ipsmarx.com.

For more information on our API integration for POS and other custom applications, please contact us.

Meet IPsmarx at ITEXPO September 13-15, 2011

IPsmarx will be exhibiting at the ITEXPO in Austin, TX from September 13-15, 2011. If you’d like to arrange a meeting with us, please contact your Account Manager for a complimentary pass or stop by our booth, # 326.

About ITEXPO

“ITEXPO is the event with an educational program that teaches resellers, enterprises, SMBs, and Government Agencies how to select IP-based voice, video, fax, and unified communications to purchase or resell. It’s where service providers learn how to profitably roll out services their subscribers are clamoring for.”

For more information and to book an appointment with us please contact us.

Featured Client, Bridgeline Communications, Offers Unique Service for Correctional Facilities

IPsmarx VoIP Solutions are designed to accommodate VoIP service providers that can help business owners who are looking to patch a problem with in their company.

Every company faces its challenges but the one most important thing is to make sure communication within the company and to the company stays up to the best standards and helps runs each business smoothly.

Take this case study for example from IPsmarx client Josh Wilson. Josh heads up Bridgeline Communications. Located in North Carolina Bridgeline Communications provides VoIP telecommunications all over the world.

One of Bridgeline Communications clients is in the criminal justice system. They were looking for an effective way for the inmates to call out and successfully receive someone on the other line without a wasted call.

Read how Bridgeline Communications and IPsmarx made it possible with the IPsmarx Softswitch and Follow Me Feature Here.

For more case studies click here.

Calling Card and PINless Providers Can Get Personable With This Module

The Flexible Welcome Message Module allows you to have your own customize recording at the beginning of the call.
Typically when customers use Calling Cards/PINless accounts they will be prompted to enter their PIN. This module will give you the opportunity to introduce your company to your customer before PIN entry.
You can record your own message in the format of .mp3 or .wave and simply import it to your system.
Also this module will give you the opportunity to advertize promotions that you are offering. Some business owners use this module to announce their Monthly promotions and they change their recording every month. Cross Promotions between companies have been a great success in the past for some of our customers using this module.

If you have any inquires please send them to sales@ipsmarx.com

To learn more about our Calling Card Platform Click here.

Reduce Costs by Offering PINless Recharge!

IPsmarx is continuously researching and developing new ways to help you differentiate your business and meet the needs of your customers. With the advancements in technology, the adoption rate of innovative solutions is also increasing. So, now is the time to increase your profits by implementing IPsmarx’s unique PINless Recharge Solution!

Why go PINless?

• No cost of printing physical cards
• Minimal cost of physical infrastructure
• Reduced distribution costs, since resellers are not required
• Increase market share through customized E-Store Module
• Added convenience for end users
• Increased customer loyalty

You can also customize your PINless solution through add-on modules such as, the PINless Reseller Module and IVR Recharge for Agents. Your customers will have the option of signing up for your PINless service at a convenience/grocery store and agents will be able to recharge customers’ accounts through IVR.

To see how it works, watch this video:

Contact us now to learn how you can offer PINless service by implementing the IPsmarx SIP Based Calling Card Platform with Home Service and E-Store Modules.

sales@ipsmarx.com

IPsmarx now has a Vietnamese IVR (Interactive Voice Response) available, for our Calling Card, PINless and Retail Store Recharge Solutions.

Vietnam is a nation of 90 million people, with an additional 3 million Vietnamese descendants living outside of the country. The US has over 1 million Vietnamese speakers, and significant population of Vietnamese descendants live in Canada, France and other European countries.

IPsmarx is proud to be able to allow our clients to service these populations in their native language.

Our calling card and PINless service customers are now able to offer their end users the comfort and convenience of listening to dialing instructions, hearing their balance, and remaining minutes all in Vietnamese.

Further, even your Vietnamese Resellers can refill customer accounts through a Vietnamese IVR!

Appeal to the millions of Vietnamese emigrants making international phone calls by adding Vietnamese to your IVR menu. IPsmarx also offer IVR menus in Albanian, Arabic, British English, Cantonese, Farsi, French, German, Greek, Hindi, Korean, Mandarin, Russian and Spanish so you can reach an international clientele.

Create your own branded iPhone app to reach 80,000,000 iphone users

VoIP Service Providers know that smartphones are becoming more advanced, data speeds are getting faster and WiFi hotspots are now even more accessible. But do you know that the revenue for Mobile VoIP is estimated to be about $200 billion from NEW ventures?  That is quite the opportunity for service providers to add Mobile VOIP to their current offerings and profit from this growing technology.  Consumers will want the App for inexpensive international calling right from the smart phones, while corporate customers have a great demand for it to be able to be connected to their office extension wherever they take their IPhone or Android device! Every Business VoIP provider is looking for technology to increase employee efficiency, and IPsmarx allows them to create their own branded App to do so! Users will be able to use your app to make and receive calls through VoIP, rather than their cell phone minutes. For more information on our Mobile VoIP Solution please contact us.

DID Forwarding – The Perfect Solution for International Travelers

For those who travel from one country to another, it can become quite costly to have calls forwarded from one phone to another. Using DID Forwarding, end users can forward their calls to another country without having to pay international charges to their cell phone provider.

For example, a customer may have a US cell phone plan and another plan in India. When they travel to India, they can have their USA calls forwarded to a USA DID (phone number). Then this DID will automatically route the calls to the phone in India using VOIP rates. This can be a huge savings on call forwarding!

Find out more here: http://ipsmarx.com/cms/Solutions/ForCallingCardProviders/DIDForwardingSwitch.html.

What is Cloud Based VoIP Service?

These days you hear the term “cloud based service” quite often but what does it actually mean and how does it impact a VoIP provider?

The Wikipedia definition of cloud based computing is as follows:

Cloud computing refers to the provision of computational resources on demand via a computer network, such as applications, databases, file services, email, etc. In the traditional model of computing, both data and software are fully contained on the user’s computer; in cloud computing, the user’s computer may contain almost no software or data (perhaps a minimal operating system and web browser only), serving as little more than a display terminal for processes occurring on a network of computers far away. A common shorthand for a provided cloud computing service (or even an aggregation of all existing cloud services) is “The Cloud”.

The most common analogy to explain cloud computing is that of public utilities such as electricity, gas, and water. Just as centralized and standardized utilities free individuals from the difficulties of generating electricity or pumping water, cloud computing frees users from certain hardware and software installation and maintenance tasks through the use of simpler hardware that accesses a vast network of computing resources (processors, hard drives, etc.). The sharing of resources reduces the cost to individuals.

So, what does this mean for you, the VoIP Service Provider? This mainly impacts business users of VoIP since they traditionally have had to install a physical PBX box or gateway in order to utilize business features of their phone service, like multiple extensions, call transfer, etc. When an IP-PBX is hosted “in the cloud,” these businesses no longer need PBX boxes, routers, or gateways in their facility. Instead, the PBX is hosted for them outside of their location by their VoIP Service Provider.

In this case, they will have web access to their provisioning and billing system to track their usage, manage extensions, etc. but they won’t have the cost and inconvenience of maintaining hardware at their location.

To find out more about how you can offer your own brand of cloud based VoIP to business users, view more information here: http://ipsmarx.com/cms/english/solutions/pbx.html.