My Life With Breeze: A User’s Experience

I have been an avid Smartphone user for over 5 years. I have been a proud and addicted owner of an iPhone for 3, and before that I was a proud Canadian sporting a Blackberry (The blackberry was invented by a Canadian).  When I switched from a Blackberry to an iPhone I also switched Mobile providers. Even though I was switching because I was an dedicated Apple customer I was still hoping to get a deal and save some money.  I needed a Smartphone but I didn’t need the huge costs of using it every month.

Being a creative professional; I am always out on the go.  I go to art galleries, seminars, meetings, have to call clients all over and I even travel. You know us creative types, we love California.

But one thing I don’t love is travelling and having to use my phone. I actually dread it.  The roaming charges on top of the long distance charges really do add up. If you use your phone to make calls while abroad (local or long distance) or if you use your phone in your city of residence to make long distance calls, your next billing cycle on your phone bill will hurt your savings account.  I don’t like having to think about the cost of calling my best friend who lives three major cities away when I really need her advice.

I wanted to talk to my family, my friends, my clients. I just wanted to make the calls and be worry free of the costs.

I downloaded the Breeze application developed by IPsmarx and I now have a VoIP outlet on my phone.

Using the Breeze Application I can make calls via my Wi-Fi connection. This is perfect for travelling because I don’t have to launch my network. I go into my settings on my phone and disable the data roaming. This is great, not only will I not be charged for long distance but I will not be charged for data roaming. 

If I am in my home country, Canada I can use Breeze with my 3G network and not have to worry about roaming charges. I can use my existing data plan or even use Wi-Fi as well.

Using Breeze turns Smartphone’s into VoIP phones.  Breeze supports not only the iPhone but also the Android. And soon the blackberry!

Although not everyone has a Smartphone, the market is opening.  Offering VoIP as a mobile option builds new market opportunities for a VoIP service Provider.

Breeze has many different features. Take a look at our Breeze solution page on the IPsmarx.com website. You can pick and choose which features you want to promote to target and attract customers.

New Enterprise IP-PBX Features Now Available

In addition to our standard IP-PBX features, the following enterprise features are also available. These features were designed to enable VoIP Service Providers to meet the demands of larger enterprises.

Receptionist Console

Once the Administrator has assigned console rights to a user they can use this feature to view call activity for a group of extensions. Using the console, users can:

• View who is talking to who
• Transfer calls
• Send calls to voicemail
• Record calls
• Configure settings and call forwarding
• View calls on hold and parked calls

Fax Solution

Our integrated fax solution supports fax to email and email to fax. Faxes can be sent in MS Word, PDF, or Excel to a fax number, directly from a PC. You can also define fax numbers within the system.

Extension Monitoring

With this feature, employees can see who else is on the phone. For example, if a receptionist wants to transfer a call, they can easily see who is available to take the call.

Call Screening

This feature allows the IVR (Interactive Voice Response) to answer incoming calls and prompt the caller to announce their name. The recipient of the call can then decide to either accept or reject the call.

Call Recording

Using Call Recording, the Administrator can define which calls should be recorded based on extensions. Recorded calls will then be saved for others to hear based on permissions previously defined by the administrator. Duration of the call to be recorded can also be defined. For example, the first 2 minutes of each call can be recorded.

Outlook Integration

The IPsmarx IP-PBX solution is integrated with Outlook so end users can make calls directly from their Outlook address book.

Caller ID Routing

Based on the caller ID of specific callers, calls can be routed to a pre-defined extension. For example, sales reps can define the phone numbers of their priority clients so that when they call they never have to dial an extension. Instead, their clients will dial the main number for the company, and calls will be automatically directed to their sales rep.

IP-PBX Wins Product of the Year Award

IPsmarx Adds Russian IVR to Their Award Winning Calling Card Solution

IPsmarx Technology Inc. is pleased to announce that we are now offering a Russian IVR language option to compliment our Calling Card Platform.  Russian is a language spoken by about 277 million people mainly in Russia, Ukraine, Kazakhstan and Belarus.

By adding Russian to the 14 existing IVR language options, IPsmarx service providers can now sell prepaid calling cards and PINless service in these regions with a voice response in Russian.

The IPsmarx SIP Based Calling Card Platform offers pin & pinless solutions, advanced recharge options, integrated billing and unique marketing features that will make your business successful. Our SIP Based Calling Card solution has even been named as Winner of the Best VoIP Product of the Year for two years in a row!

Other IVR languages include:

• Arabic
• German
• English
• British English
• American English
• Spanish
• Korean
• Mandarin
• Cantonese
• Greek
• Albanian
• French
• Farsi
• Hindi

To learn more about adding one of these languages to your current platform, please contact your account manager. For more information about “How to Start a Calling Card Business” sign up to view a webinar at: http://www.ipsmarx.com/lp/17/ or visit our website at: http://ipsmarx.com/

The IPsmarx team has arrived at CeBIT! Come visit us in hall 13

The IPsmarx team has arrived at CeBIT! Come visit us in hall 13

 It’s a sunny but chilly day in Hannover, Germany and the IPsmarx team is meeting with clients at CeBIT. Visit our booth to learn more about our solutions and have a warm cup of coffee!

 IPsmarx is demonstrating breeze, our VoIP app for smartphones at CeBIT!

THE Feature You Need to Increase Your Revenue in 2011

The calling card industry is rapidly changing and service providers need to stay ahead of trends to compete in this evolving market.

With the latest version of our DID Forwarding Switch, you have the unique opportunity to offer a NEW and exciting feature that will help you gain more customers while reducing your overhead in 2011!

WATCH this video to find out how it works!

In a traditional PINless calling card scenario, your customers will have to dial a local or toll free access number and then dial an international destination phone number. Then the call will connect.

What if your customers didn’t have to dial the international destination number? What if your system recognized who your customer was by their phone number (similar to caller ID) and was able to know exactly who they wanted to call? The system would actually connect the call without your customer having to dial the international destination phone number!

This is a feature that will change the way consumers make calls and, therefore, change the landscape for calling card providers in 2011. If you’re a calling card or PINless service provider, then I’m sure your customers have asked for this feature – if they haven’t they will soon!

**View this video to see how it works**

How does it work?

Your customers can begin using this convenient calling service in 3 easy steps:

1. Sign up for an account on your website.
2. Enter the international phone numbers that they call frequently.
3. Receive unique local phone numbers for each international phone number.
4. Save the local numbers and dial anytime they want to reach their friends and family overseas.

WATCH this video to see exactly how your customers can take advantage of this unique service!

Keep Your Overhead Low

Now, with the latest version of IPsmarx DID Forwarding Switch, Service Providers no longer need to buy DID’s (access phone numbers) in bulk. Instead, you can buy a few DID’s for all of your end users to share and the IPsmarx system will recognize the end users by the phone number they are calling from to route the call appropriately. This results in huge savings for service providers!

Ready to get started?

Are you ready to seize this unique opportunity to expand your business in 2011? Contact us and we’ll help you launch your business in a matter of weeks!

For more information on this solution, please visit:  http://ipsmarx.com/english/solutions/forwarding_switch.htm or email sales@ipsmarx.com.

IPsmarx Technology Releases New DID Forwarding Switch to Enhance their Award Winning PINless Calling Platform

New feature enables PINless Calling Card Providers to differentiate their services by offering added convenience to their customers, while reducing their operating costs.

RESTON, VA, February 2, 2011 – IPsmarx Technology has announced the release of their new DID Forwarding Switch that enables PINless Calling Providers to offer a unique feature that will provide added convenience to their customers, while reducing their overhead cost.

Developed based on customer demand, the latest version of the IPsmarx DID Forwarding Switch allows end users to dial a local phone number that is automatically routed to an international destination, without having to enter a PIN or key in a lengthy international phone number. Using ANI recognition, the DID Forwarding Switch will recognize end users by the phone number they are calling from to route the call appropriately. This results in huge savings for service providers who will not have to purchase unique DID access numbers for each of their customers.

 “In a traditional PINless calling scenario, end users will have to dial a local or toll free access number and then dial an international destination phone number when placing a call,” says Laura Sabet, Tech Sales Representative with IPsmarx, “With the latest version of our DID Forwarding Switch, end users simply dial one local phone number to reach their friends and family. This is a much more convenient solution for making international phone calls.”

End users can begin using this convenient calling service in 3 easy steps:

1. Sign up for an account on service provider’s website.
2. Enter the international phone numbers that they call frequently.
3. Receive unique local phone numbers for each international phone number.
4. Save the local numbers and dial anytime they want to reach their friends and family overseas.

To offer this unique service, IPsmarx provides all of the technology needed, including a complete E-commerce solution and wholesale carrier services.

 “Clients often approach us to get our feedback on how to be successful in the VoIP industry. Differentiating your service and creating customer loyalty are two of the best ways to grow a VoIP business,” says Account Manager, Carrie Fedders, “By implementing DID Forwarding, our clients have the unique opportunity to offer a feature that is not widely advertised in the market, while providing convenience to their end users who will be encouraged to use the service more as a result.”

About IPsmarx

IPsmarx has been providing VoIP applications and switching solutions to service providers, carriers, ISPs and calling card providers for almost 10 years. For more information about our solutions please contact IPsmarx at 703-871-5273 or email Sales@ipsmarx.com, and visit www.ipsmarx.com.

To view a video on our new DID Forwarding Switch go to: http://ipsmarx.com/videos/didforwarding.html.

Press Contact

Misti LoRusso

misti@ipsmarx.com

(703) 946-0399

IPsmarx Breeze Featured in Enterprise VoIP Planet

We weren’t the only ones excited about the release of Breeze, our mobile dialer for smart phones, last week. Enterprise VoIP Planet featured our new product in this article: http://www.voipplanet.com/solutions/article.php/3922311. Take a look and let us know if you need more information on this great new solution!

Implement IPsmarx Breeze & Take Advantage of the Growing Smart Phone Market

Apple iPhone shipments will increase to 12 to 15 million units this year, according to eweek.com article, Apple iPhone Shipments Increase to 15 Million, by Nathan Eddy.

All reports indicate a strong growth in the mobile market and especially in smart phone sales. This is great news for our VoIP Service Providers because they can now offer Smart Phone VoIP Applications with IPsmarx’ own line of Softswitch and IP-PBX Solutions.

By implementing IPsmarx Breeze, VoIP service providers have the unique opportunity to offer their own branded VoIP application that will enable their end users to make and receive calls using Wi-Fi or 3G on their smart phones. With Breeze, end users enjoy the convenience of using their smart phones’ existing contact list and advanced features like Call Forwarding, Call Waiting, Music on Hold, and Call Transfer, while making cost saving calls using the internet.

So as the demand continues why not find a way to profit from this opportunity? End users are not only limited to the iPhone, but this great feature will also work using an iPod Touch, iPad, Android, and Windows Mobile. Breeze will also support VoIP Tunneling Technology and if integrated with IPsmarx Tunneling server, it can work from blocked areas or from behind firewalls for both incoming and outgoing calls. This allows for an even wider reach with your customer base to offer services from those blocked areas.

We even offer some premium features such as:

• Send and Receive SMS (text messages)
• Point to Point Video Calling
• Call Transfer
• 3 Way Calling
• Call Recording

Since we develop all of our solutions in house, we are committed to updating this feature as smart phones continue to grow in the market place. Using IPsmarx solutions, you will always be one step ahead of the competition.

Visit our website at: http://ipsmarx.com/ or contact an Account Manager to learn more at: sales@ipsmarx.com

To read the entire article: http://www.eweek.com/c/a/Mobile-and-Wireless/Apple-iPhone-Shipments-Increase-to-15-Million-Report-Claims-169992/

Breeze: A Custom Branded VoIP Smartphone Application

Watch this video to learn more about Breeze!

Here at IPsmarx we are dedicated to our solutions, their development and their impact on the VoIP industry.

When Smartphones came into our lives everything changed.  There are many great innovative functions that are on each Smartphone.  We have created a VoIP Smartphone application: Breeze that allows users to make and receive their calls on their Smartphone through WiFi or their 3G network. Not only can end users make and receive calls they can do many advanced features that they can’t through their regular dial pad on their phones.

Breeze doesn’t just benefit Smartphone users. It benefits businesses as well.

Businesses are swapping their old traditional telephone systems to new VoIP IP-PBX telephone systems.

Businesses have employees mobile and at remote locations. And with the Breeze extension your clients can easily communicate with their employees and co workers.

We are offering Breeze as an extension to any IP-PBX Platform.

Breeze is your key to separate you from other VoIP Service Providers.

www.ipsmarx.com