Offer Clients the option for Virtualization through your VoIP services

Yes isn’t that fantastic! Nowadays customers can have a virtual geographical location thanks to Direct DID service.

For example, if your customer is located in NY and he has business partners in the UK that call him very often, your customer can sign up for Direct DID service from you and receive from you a unique UK DID number. Your customer will give such UK DID number to his business partners and now when they call your customer, for them this call will be local but yet the call will be forwarded to your customer’s phone number in NY. Let’s say the same customer of yours have family in France, again he can also get a France DID number from you and forward it to his number in NY, when his family in France call him for them this call will be local but he will receive the call in his NY phone as the system will do the call forwarding to the number he is able to set up and change at any time via his web portal.

Direct DID opens for you a whole new market that will be happy to use this service from you. Your customer, by having so many different DID numbers from different place will allow him to be present at all times with his family, friends or business associates. This is also great to offer to Companies that would like to get to markets other than their domestic one, they can buy from you DID numbers from different Countries and all the incoming calls they receive to such numbers will be forwarded to their main company phone number located for example within the US.

If you wish to learn more about Direct DID solution please contact Andrea Lopez at andrea@ipsmarx.com .

This is a great value added module to start the 2012 with infinite possibilities to grow your business with great services like Direct DID.

Is Your Business Ready for the Holidays?

The holidays are a busy time for every industry but the hustle bustle of it all leaves huge revenue opportunity for the VoIP industry especially. With friends and family getting in touch with their relatives and close friends, the spark of a new year with new ventures starting up and holiday promotions

Here are some ideas for our potential and current clients on how to increase your revenue rate this holiday season:

Existing VoIP Service Providers:
•Target your existing clients in your database and use their contact and customer loyalty to increase your revenue. Contact them in just minutes with a quick response. Implement our SMS marketing solution and contact your whole database with a holiday promotion as quick as the speed of a text!

•Target new clients with new service bundles and offer them services with features that your competitors cannot compare to. Talk to your account manager at IPsmarx and they can help narrow down which features that will help you sell your services better. (Email sales@ipsmarx.com)

Calling Card Providers:
•Offer the Gift Card Solution and sell it to your customers as a great stocking stuffer.
•Add extra & hidden fees Talk to your account manager about how you can scoop up more savings in each one of your customer’s calls.

Entrepreneurs & Business Start Ups Opportunities:
The New Year inspires many new businesses to start ups. If you want more details on the different business start up packages we have please visit us at: http://ipsmarx.com/Solutions/ForEntrepreneurs.html
IPsmarx helps you start a business from the ground up. With step by step advice and expertise, we help you define the business package that would fit your needs and the market needs.

Other Businesses•
Reach your customers quickly and notify them of sales, promotions and other campaigns.
Learn how you can increase your return on investment quicker than ever before: http://ipsmarx.com/Solutions/ForVoIPServiceProviders/SMSMarketingCapture.html

Quick Tip: Existing clients in the IPsmarx database are included on all sales and promotions; join the IPsmarx VoIP Service Provider list today to recieve exclusive offers.

What is a value added feature? Would DID forwarding be a value added feature for your Pinless service?

A value added feature usually refers as “extra” or a “plus” of a service that surpass the standard expectations because it provides something “additional or more” while giving little to its cost.

Among all the value added features portfolio that you can get from IPsmarx, there is a particular one that gives competitive edge to all those service providers offering Pinless Service and that value added feature we are referring to is DID forwarding.

How can your local Pinless users benefit from DID forwarding service? If you offer a same local number (a DID number that would be from the local destination where you sell your service) to all your pinless customers, each customer can define a phone number where to forward the call as soon as they dial the local number you provide to them. For example while one of your customers set the local number to forward the call to Nigeria another customer would set the local number to forward the call to Mexico.

Also if you provide your pinless customers with international DID numbers for DID forwarding feature, that way your pinless customers could also provide their family members or friends with local numbers for them to use the call forwarding to call them back.

DID forwarding is feature that can increase your revenue and what is even better is that you can start selling it to your existing customers immediately and this added value feature will also help you grow market share. It is also cost effective for you because you do no longer need to provide a unique DID number per each one of your pinless customers.

Take advantage of the financial benefit features like DID forwarding gives you with low investment and rapid set up. If you would like to find out how to implement it please contact us at sales@ipsmarx.com or call us at 1-416-665-6999 in Canada or 1-703-779-3594

Get to Know the IPsmarx Multi-Tenant IP-PBX

Get to know the Multi-Tenant IP-PBX and it’s features:

- Self Service Extension Management
- Extension Group Management
- Voicemail
- Voicemail to Email & Unified Messaging
- Auto Attendant
- DID Assignment
- Find Me Follow Me
- Music on hold
- Auto Attendant Bypass
- Call Parking
- Call Forwarding
- Call Waiting
- Call Transfer
- 3 Way Calling
- Call Pickup
- Extension Range Flexibility
- Flexible Auto Attendant Routing
- Direct Phone Number Assignment
- Remote Phone Support
- Auto Provisioning
- Fax T.38 Support
- Extension Monitoring
- Caller ID Routing
- Line Sharing (Key System)
- Distributed Architecture with TLS Security
- SIP Proxy with Topology Hiding
- Reporting Features Security Logs
- Flexible CDR Reporting
- Flexible ASR Report
- Flexible ACD Report
- Port Limitation Support
- Prefix Based Routing
- Priority Based Routing
- Unlimited End-Point Carrier Support
- System Management Features (Data Encryption for Critical Data Storage)
- Call Monitor
- Online Back Up Tool
- Application Manager
- Unified Customer Management
- Enhanced Customer Management
- Multiple Levels of Access

Advanced Features
- Receptionist Console
- Paging/ Intercom
- Call Screening
- Call Recording
- IP Video Support inside the same network
- Outlook Integration

To read more about what our IP-PBX has to offer click here or visit: http://ipsmarx.com/english/solutions/pbx.html

Take a Look at our IP-PBX from an End User’s Perspective

Take a sneak peak at some benefits for an end user on the IPsmarx Multi-tenant IP-PBX system.

• The Cloud is where he is moving to for everything else, the PBX is a logical extension.
• No CPE, so no power, space, heat, maintenance issues
• Easy to manage web interface so that he can be self supporting
• Instantly expandable without limitation
• Integrated mobile VoIP application is seamlessly integrated with this PBX

Read more about our IP-PBX platform at: http://ipsmarx.com/english/solutions/pbx.html

Colocation Provider ColoGuard Announces an Alliance with IPsmarx Technology for VoIP Server Hosting

ColoGuard’s fast, direct network routes now available to IPsmarx VoIP providers for billing and switching solutions.

The alliance will give IPsmarx’s customers access to ColoGuard’s fast, direct network routes to cities around the world and to parent company GalaxyVisions’ world-class dedicated managed services. VoIP service providers who work with IPsmarx will be able to offer the clearest calls possible to their customers around the world.

“ColoGuard is well known in the industry for its excellent service, and GalaxyVisions for its fast hardware and software installations, and responsive customer support,” said Ashley Kurpel of IPsmarx. “With their focus on VoIP, we’re able to offer our customers the best quality of service at the lowest possible price.”

Internet telephone service is extremely sensitive to inefficient network routing and latency. ColoGuard is acclaimed for network routes that can reach most foreign countries in under 10 hops and well below the 300ms latency threshold for crystal-clear VoIP conversations. ColoGuard also offers separate network segments provisioned specifically for VoIP clients.

“This alliance is one of many steps we are taking to penetrate a fast-growing segment of the VoIP market,” said ColoGuard Vice President Ruben Magurdumov, “We are pleased to work with IPsmarx, offering award-winning billing and switching solutions to VoIP Service Providers in over 65 countries and superior technical support.”

ColoGuard Enterprise Colocation Solutions launched in April 2011 and quickly gained the VoIP industry’s attention with a network that provides direct connectivity to five Tier-1 providers and dark-fiber availability around the tri-state region.

At the International Telecoms Week conference in May, ColoGuard announced that it would beat any competitor’s pricing the New York area. The deal not only guarantees the lowest price but also service that tops any other datacenter in the region. Since ITW, GalaxyVisions and ColoGuard have updated their dedicated plans and set up an extremely competitive affiliate program.

CologGuard’s 15,000-square-foot Brooklyn datacenter features dedicated power lines from multiple providers as well as high-capacity generators, each with a 72-hour fuel supply. Among the security features are biometric scanners with pass-card access, mantraps at the main entry, fully archived video surveillance and 24/7/365 onsite monitoring and support.

ColoGuard Inc. is a subsidiary of GalaxyVisions and was born out of the increasing need for affordable enterprise colocation solutions. ColoGuard is a privately held managed colocation facility based in the heart of Brooklyn, NY, just minutes from New York City. With a state-of-the-art in-house datacenter, ColoGuard’s goal is to provide affordable enterprise colocation solutions for companies of all sizes. ColoGuard’s facility offers a diverse network routes via dark fiber, 24/7/365 live technical support and prices and services that are unmatched by competitors.

Supporting VoIP Service Providers in 66 countries, IPsmarx Technology has been providing feature rich VoIP solutions since 2001. Their Class 4 & 5 Softswitch Solutions, SIP Based Calling Card Platform, and Multi- Tenant IP-PBX Platform with integrated billing have earned them worldwide acclaim. Systems from IPsmarx are modular, scalable and flexible. This gives clients the opportunity to customize solutions to their needs. IPsmarx helps service providers minimize the risks of entering a new market by providing you security, technical training, support and a reliable billing platform.

Leading Careers in the Technology Industry are in VoIP

You are probably use to us telling you about how many business opportunities there are within the VoIP industry but you haven’t heard us talk about the careers and job security. Job security and career stability comes from the drive of wanting to be successful and passion. But I do believe job security also comes from the driving force and demand in an industry and market, not to mention the security of starting a business with in and growing as VoIP evolves as as well.

You can step into this industry and work for a service provider, sure there is that option. But why not open your job security and income growth potential a bit more with a career in the VoIP industry?

The VoIP industry opens up in many different aspects such as the following:
Mobile servicesResidential Services
Business Services
Calling Cards
1010 Calling
Hotlines
Call Centres and More.

The career potential proof is in the industry statistics and reports. In May of this year (2011) Ibisworld.com wrote
“Both revenue and subscriber rates are growing at exponential rates, and providers are increasingly focused on innovation and improving product quality.” But not only are VoIP service providers focused on the quality and development of the product it’s the solution provider and developers. Here at IPsmarx our developers are always thinking of the next thing in the industry and how we can help our service providers.

With statistics of millions of dollars in the very same article Ibisiworld.com mentioned the start of the 4G network and how this is going to open up even more doors. The current and next crave is mobile VoIP.

Contact us at info@ipsmarx.com to learn more about a secure business this industry.

Video Calls to be used by 130 million people in the next 5 years

According to Jupiter Research, Video Calls will be used by 130 million people in the next 5 years and the increasing demand for Video Calling Services is due to the popularity of smartphones and VoIP Video phones.

How can you take advantage of this trend?

• Internet Service Providers can offer enhanced services by offering VoIP enabled IP phones that allow their customers to see their family and friends while they talk.
• Mobile VoIP Operators can offer special applications so customers are able make video calls directly from their smartphones. Stay tuned for video features for our Breeze Mobile VOIP Solution!

Image source: http://www.geeky-gadgets.com/o2s-iphone-website-details-iphone-video-calls-08-03-2010/

For more details on IPsmarxs’ Video Solution please visit: http://ipsmarx.com/Solutions/ForVoIPServiceProviders/IPVideoSolution.html

Special calling rates for 15 destinations during Eid!

With Eid-ul-Fitr festival approaching after the holy month of Ramadan, IPsmarx has dropped its calling rates to 15 Countries so you can stay in touch with your family and friends and enjoy the festive period by calling them.

Starting August the 30th  and for a week our calling prices will be lower. During these days you can call your friends and family in Indonesia, Pakistan, Bangladesh, Egypt, Turkey, Sudan, Algeria, Morocco, Saudi Arabia, Syria, Mali, Senegal, Tunisia, Guinea, Somalia, and Libya and wish them Eid Mubarak and savings just go on and on. Download the new rates sheet from www.ipsmarx.com/EidFestivalPromotion/wholesale/rates.xlsx

Top up your IPsmarx Account and take advantage of this great offer during Eid

Marketing Tips from the IPsmarx Team

Alright, so you know what VoIP is – that was easy enough. But maybe you aren’t aware of the potential of VoIP and its bright future and how to go about joining the industry. Like any type of technology VoIP is forever growing, opening up new doors and surprising all of us. Now let us shake your hand and tell you how to “bust” into this lucrative industry.

Research

Research the VoIP industry and its current trends. Who is doing what and why they are successful and what society is using and demanding.
Not everyone knows everything. We don’t expect you to, so don’t be afraid to educate yourself once in awhile via our newsletter, blog, online articles etc.
If you want to know about one of our existing solutions and where it fits in to the future of VoIP we can give you that answer. Visiting our website and you can’t find a solution you want to offer? Chances are we are working on it. Send us an email at sales@ipsmarx.com and we will respond shortly.

Market, market, market

 Don’t forget to do your market research and define your target market, don’t get lost in markets that won’t bring you any revenue. You stay on top of your competitors and in the thoughts of your clients by seeing what they need and what has been working for them. Or maybe it’s what the clients/customers really want and demand. Take an internet browser journey over to your main competitions website; what are they offering, what products/ services are they pushing?

For example: If you were to open a bakery on a street where another successful bakery is and their hot product is chocolate cupcakes. Wouldn’t you offer the same thing but more? But how would you capture their customers? Their customers have been going into their bakery for years, what makes your bakery and chocolate cupcakes more special? Maybe it’s better pricing, more of the product (bigger cupcake), extra add on’s, (sprinkles) a free product (vanilla cupcake) or maybe it’s just simply a better invented and original product and it that case you can compare your product to theirs. In marketing the ideas are endless. Little ideas like this matter.

Just take this example and apply to your VoIP services.

Don’t forget about the four marketing P’s as well! Whenever you are in doubt about marketing just look back to this formula:
• Product
• Price
• Place (Distribution)
• Promotion

Advertise but Be memorable

One of my advertising professors gave me some great advice, if you think of a clever advertising idea; the chances are someone has already thought of it. In order to skip this terrible truth you have to jump your competitors and think at least five times past that idea.
Look at all advertising outlets such as: print, publications, misc online advertisements, blogging, social media, cross promotion with other companies or events, community, etc.
Word of website advice, your SEO (Search Engine Optimization) and website design can make your break your business. You have style, so show it through your website.

Don’t be afraid

Business is business, go out and get your customers with advertising. Just because you are offering Residential VoIP doesn’t mean your clients will stumble upon you. Everyone leads busy lives and not everyone has the time to organic search all their options on Google. Go to where your clients are and if your marketing is right then you won’t need to beg for them to switch service providers.

Remember

IPsmarx Technology Inc, is over ten years old. We have been here for awhile and we plan to stay.
Your success is our success and we only want to help you. If you reach a discouraging point in your business model we can help you through it. Maybe you don’t know what services to offer and the industry seems really intimidating.
Your business is the idea to make something grow big. IPsmarx hands you the seed, we help you plant it and we tell you how grow it.

Ask Us

Feel free to ask us anything you like. We know the industry and what our clients should be offering. Our development team seek what the industry and end users are demanding and execute it. This is how our clients stay on top of their competitors. We are a great resource.

Join the IPsmarx Family

We are currently seeking resellers and partnerships. We would love to have you aboard. If you have what it takes to become a reseller visit our page catered just for you: http://ipsmarx.com/Partners.html

We have the experience.

–> We are just as committed as you are to the industry and are proud to be here.
–> We are out and about at trade shows such as CeBIT and hold client appreciation events.

We are just a phone call 1-1416-665-6999 (Canada) 1-703-871-5274 (US) or email away at: sales@ipsmarx.com. We provide our clients with no obligation quotes in 24 hours.